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Active listening and negotiation are foundational components of non-violent conflict resolution techniques. Active listening involves fully concentrating on what the other person is saying, acknowledging their feelings, and demonstrating that you understand their perspective. This promotes empathy and fosters a collaborative environment where both parties feel heard and valued.

Negotiation allows for the exploration of potential solutions that can be beneficial to all involved, focusing on finding common ground rather than escalating tensions. By engaging in open dialogue and seeking mutual agreement, parties can avoid aggression and hostility, ultimately leading to more effective and peaceful conflict resolution.

In contrast, the other methods mentioned, such as yelling, ignoring the conflict, or using physical restraint, tend to escalate tensions, create misunderstandings, or impose force, which are counterproductive to peaceful resolution efforts. Non-violent techniques prioritize communication and collaboration, making them essential in conflict scenarios.